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Helping You Strategically Manage Content and Information Resources

Presentation on state and national government e-resources to Vietnam CEO and CIO eGovernment Study Tour. Chicago, IL. (December 2013)

Strategic Planning for Libraries and Information Centers. Presentation for Chinese Librarians Summer Program, University of Illinois, Champaign-Urbana, IL. (2011)

Techniques for Measuring Return on Investment (ROI) for Information Services, Metropolitan Library System Special Librarians Networking Program, Chicago, IL and North Suburban Library System Special Librarians Networking Program, Wheeling, IL. (2008)

Skills, Outsourcing & Metrics. Conference Board-Information Research and Management Council meeting, Coronado, CA, Panel Discussion: Deborah Schwarz, Library Associates, Roger Strouse, Outsell and Jan Sykes, Information Management Services, Inc. (2007)

Enterprise E-Learning: Get Full Value From Your Content Purchases. InfoX: Buying Digital Conference, New York, NY. (2005)

Content Buyers Roundtable moderated by Jan Sykes. SLA Annual Conference, Toronto, Canada. (2005)

E-learning and Information Management: Is their Convergence Becoming Reality? Continuing education workshop - presented with Anne Caputo and Nicole McCain, SLA Annual Conference, Nashville, TN. (2004)

Strategic Planning - SLA 2004 Annual Conference, Nashville, TN. (2004)

ROI (Return on Investment) Concepts for Information Professionals - Prairie Area Library System Special Libraries Continuous Learning Event, Rockford, IL. (2004)

Outsourcing - Learn to Love It! DuPage Library System Meeting - Special Librarians' Roundtable. Panel discussion: Joel Berger, C. Berger Group, Inc., Deb Schwarz, Library Associates, & Jan Sykes, Information Management Services, Inc. (2004)

The Role of Librarians in Patient Safety. Poster Session at 5th Annual Wisconsin Patient Safety Forum, Oconomowoc, WI. Presented with Lorri Zipperer. (2003)

Business Strategies for Health Sciences Librarians 2003. Presentation for: DuPage Library System, St. Charles, IL, Continuing Education Program for Health Sciences Librarians of WI Conference. Madison, WI and Continuing Education program for Health Sciences Librarians of IL Conference. All presented jointly with Nalini Mahajan. (2003)

Learning is Hot! Simple, Cost-Effective Tools & Tips for Building Effective Learning Programs. SLA Continuing Education course. New York, NY. (2003)

Recent Developments in e-Learning. SLA-Florida & Caribbean Chapter meeting, St. Augustine, FL. (2003)

Return on the Information Investment: Quantifying Your Value in the Organization. Virtual Seminar Series. SLA Strategic Learning & Development Center. (2002)

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