9211 N. Nagle Ave.
Morton Grove, IL 60053

Phone: (847) 583-8337
jansykes@ameritech.net





 
  • Techniques for Measuring Return on Investment (ROI) for Information Services, Metropolitan Library System Special Librarians Networking Program, Chicago, IL (July 22, 2008).
     

  • Strategic Planning for Libraries and Information Centers. Presentation for Chinese Librarians Summer Program, UIUC, Champaign-Urbana, IL, July 3, 2008.
     

  • Techniques for Measuring Return on Investment (ROI) for Information Services, North Suburban Library System Special Librarians Networking Program, Wheeling, IL (January 22, 2008).
     

  • Skills, Outsourcing & Metrics. Conference Board—Information Research and Management Council meeting, Coronado, CA., April 17, 2007 (Panel Discussion: Deborah Schwarz, Library Associates, Roger Strouse, Outsell and Jan Sykes, Information Management Services, Inc.)
     

  • Content Buyers Roundtable moderated by Jan Sykes. SLA Annual Conference, Toronto, Canada, (June 8, 2005)
     

  • E-learning and Information Management: Is their Convergence Becoming Reality?  Continuing education workshop – presented with Anne Caputo and Nicole McCain, SLA Annual Conference, Nashville, TN (June 5, 2004)
     

  • Strategic Planning – SLA 2004 Annual Conference, Nashville, TN (June 7, 2004)
     

  • ROI (Return on Investment) Concepts for Information Professionals – Prairie Area Library System Special Libraries Continuous Learning Event.  (Rockford, IL, May 21, 2004).

  • Outsourcing -- Learn to Love It! DuPage Library System Meeting - Special Librarians' Roundtable April 15, 2004. (Panel discussion:  Joel Berger, C. Berger Group, Inc., Deb Schwarz, Library Associates, & Jan Sykes, Information Management Services, Inc.)
     

  • The Role of Librarians in Patient Safety. November 11-12, 2003. Poster Session at 5th Annual Wisconsin Patient Safety Forum, Oconomowoc, WI. (Presented  with Lorri Zipperer) http://www.wpsi.org/media/documents/pdf/2003_Highlights/WI_Forum_Poster_Guide.pdf
     
  • Business Strategies for Health Sciences Librarians. October 7, 2003. Presentation for DuPage Library System, St. Charles, IL. (Presented jointly with Nalini Mahajan)
  • Learning is Hot! Simple, Cost-Effective Tools & Tips for Building Effective Learning Programs. June 8, 2003. SLA Continuing Education Course. NY, NY.
  • Business Strategies for Health Sciences Librarians. April 28, 2003. Continuing Education Program for Health Sciences Librarians of WI Conference. Madison, WI (Presented jointly with Nalini Mahajan)
  • Recent Developments in e-Learning. Special Libraries Association-Florida & Caribbean Chapter Spring Meeting. March 28, 2003. St. Augustine, FL
  • Business Strategies for Health Sciences Librarians. November 7, 2002. Continuing Education program for Health Sciences Librarians of IL Conference. (Presented jointly with Nalini Mahajan)
  • Return on the Information Investment: Quantifying Your Value in the Organization. June 10, 2002. Virtual Seminar Series. Special Libraries Association Strategic Learning & Development Center.
  • What Went Right: Notes on Library Closings and Other Life Lessons Learned, February 20, 2002. Panel Discussion. Special Libraries Association-Washington, DC Chapter meeting.
  • Return On Investment: Practical Examples for Information Professionals.  September 25, 2001. Special Libraries Association-Wisconsin Chapter meeting. Lake Geneva, WI.
  • I Told You I'm Worth It: ROI and the Information Professional, March 29, 2001. A Distance Learning Program, presented by Special Libraries Association's Strategic Learning & Development Center and sponsored by Factiva, A Dow Jones & Reuters Company.

http://www.sla.org/content/learn/learnwhere/portals/ROI/index.cfm

A panel consisting of information professionals helped participants to better understand the importance and impact of Return On Investment (ROI). The session included testimonials from information professionals who had successfully calculated and supported their ROI.

Moderator: Jan Sykes, Principal, Information Management Services, Inc 

  • February 17, 2000: "Knowledge Management." Special Libraries Association, Illinois Chapter, Pursuing Your KM Strategy:  Harnessing Internal Knowledge in a Who-Knows-What Database  by Jan Sykes, Information Management Services and Ellen Kuner, Burson-Marsteller

http://www.sla.org/chapter/cill/programs/1999/index.html

  • Meeting Review: Pursuing Your KM Strategy (published in Informant, the Journal of the Illinois Chapter of the Special Libraries Association

http://www.sla.org/chapter/cill/informant/v64n5/feb_meet_rev.html 

  • October 21, 1999: Tompson, Sara and Jan Sykes. An Overview of SLA-IL. Presented to the University of Illinois Student Chapter of the Special Libraries Association (Urbana, IL,).
  • January 26, 1999. North Suburban Special Libraries Association meeting. Web-Based Training Design Challenges and Successes by Jan Sykes, Information Management Services, Inc. and Web-Based Training for a Desktop News and Information Service by Ann Lee, Account Development, Dow Jones Interactive.
  • SLA-Indianapolis—1998. Using the Web As a Teaching Tool. Speakers: Jan Sykes, Independent Consultant; Ann Lee, Manager of Account Development, Dow Jones; Rob Manfredi, VP of Marketing, UOL, Inc. Moderator: Deb Wiley, Next Wave Consulting, Inc.

http://www.sla.org/division/dite/indy.html

  • April 2, 1998:  Special Libraries Association-Michigan Chapter. The Benefits of An Information Audit by Jan Sykes and Case Study of Microsoft’s Audit Process and Results by Clare Hart.
  • January 1998, Conducting an Information Needs Assessment by Jan Sykes. Special Libraries Association, Illinois chapter.

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