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Book Chapter:
Handbook of Information Management, Edited
by Alison Scammell, June 2001. (Published by Aslib, The Association for
Information Management, Staple Hall, Stone House Court, London EC3A 7PB, UK— www.aslib.com/pubs/index.html).
This is the 8th edition of Aslib’s flagship work, Handbook of Special
Librarianship and Information Work, which has provided the seminal text
on modern information theory, practice, and procedure since 1957. The chapter
on Conducting Information Needs Assessments was contributed by Jan Sykes.
White Papers:
·
Making Solid Business Decisions through Intelligent
Indexing Taxonomies (September 2003) by Jan Sykes. http://www.factiva.com/collateral/files/whitepaper_valueofindexing_092003.pdf
This paper updates readers about enhancements made to the
Factiva Intelligent Indexing taxonomy.
It looks into how Factiva indexes a huge stream of incoming articles
published in a variety of formats and languages. The paper concludes with an
overview of new Factiva services and products that are designed specifically
to help clients improve productivity and make solid business decisions by
precisely finding information in their own expanding content repositories.
- E-Learning
for the Enterprise
(September, 2002) by Jan Sykes http://www.factiva.com/whitepaper/eLearning_enterprise.PDF This paper presents background information on
e-learning and discusses technology-delivered learning as a
cost-effective and critical support for many business activities. It
highlights a mini-case study of e-learning experiences at
PricewaterhouseCoopers (PwC) and notes some other companies that have
successfully embraced e-learning. It also discusses the business
benefits of e-learning, the role of e-learning in enterprise product
launches, and some adult learning considerations.
- The
Value of Indexing (April 2001) by Jan Sykes http://www.factiva.com/infopro/whitepapers.asp?node=right2 A basic but thorough review of
indexing in general. Gives background on indexing and its relevance to
professional searchers. Also addresses novel uses of indexing in
intranets and portals, and includes a "search-off" between
Factiva, Excite, and Google.
- Factiva
Return on Investment Survey Findings (December 1999). http://www.factiva.com/infopro/whitepapers.asp?node=right2
Topics include: ROI in Terms of Saving Time; ROI in Terms of
Opportunities; Improved Decision Making; Opportunities for Further
Maximizing Investment in Information; and Calculating ROI.
- Global
Study of Information Professionals: Emerging Issues and Trends by Jan Sykes & Richard Fletcher
(September 1999) http://www.factiva.com/infopro/whitepapers.asp?node=right2
Telephone interviews with 29 information professionals in 17 countries were
conducted with the objective of identifying significant emerging issues
and trends relevant to the global information marketplace.
Web Sites:
- Systems Thinking Perspective
Project. http://www.sla.org/division/dbio/Systems/
(Launched June, 2005). Result of SLA Endowment Fund grant awarded to
Lorri Zipperer and Jan Sykes to study the relevance of systems thinking
principles and practices to information professionals. SLA competencies are correlated to systems
thinking principles and an assessment instrument is provided for
information professionals to gauge their acceptance of systems thinking
behaviors.
Articles:
- Engaging as Partners
in Patient Safety: The Experience of Librarians. by Lorri Zipperer and Jan
Sykes, Patient Safety and Quality Healthcare, March/April 2009. p. 28-33.
http://www.4info-management.com/PatientSafety-ZippererSykes.pdf
- The Role of Librarians in
Patient Safety: Gaps and Strengths in the Current Culture by Lorri Zipperer and Jan
Sykes. Journal of the Medical Library Association Vol. 92, No. 4,
October 2004, p. 498.
- Looking Toward 2010: The
Content Aggregator World Spins Even Faster! by Jan Sykes, published as
preface to The Examiner Guide to News and Financial Information
Aggregation Solutions, Examiner Consulting. September 2004. http://www.4info-management.com/Future-info_industry.pdf
- Book
Review: National
Competitiveness and Economic Growth: The Changing Determinants of Economic
Performance in the World Economy by Timo Hamalainen (Edward Elgar
Publishing, Inc. 2003) in Business Information Alert Vol. 15, No. 7,
July/August 2003, p. 8
- Value
as Calculation and Value as Contribution to the Organization by
Jan Sykes. Information Outlook Vol. 7, No. 3, March 2003, p. 11-13.
- Measuring
Our Value So We Can Market It by Jan Sykes. Information
Outlook Vol. 5, No. 3, March 2001, p. 15.
Factiva InfoPro Resource Center:
Contributions written by Jan Sykes in 2004.
http://www.factiva.com/infopro/resource.asp
Factiva ‘s InfoPro Resource Center provides Information Professionals
with practical tools, examples, and templates needed to develop the skills
outlined in the SLA Competencies document. The templates can be customized to
fit individual organizations.
Contents:
1. Aligning The Information
Function with Organizational Goals - Optimize Your Strategic Plan
2. Identifying Organizational
Information Needs - Information Needs Assessment
3. Creating Organizational
Information Policies - Keys to Managing Resources
4. Organizing Information Assets -
Taxonomies and More
5. Marketing the Information Center
- Staying Visible in a Virtual World
6. Measuring Customer Satisfaction
- Loyalty in a Competitive World
7. Measuring Corporate Investments
and ROI in Information - Proving Value
8. Becoming a Learning Champion in
Your Organization - Strategies for Evolving Roles
9. Understanding Copyright and
Licensing Issues in the Digital World - Fair Use and Beyond
10. Enhancing Your Communications
Skills -Say What You Mean and Mean What You Say
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