Book chapter:

Ruan, Lian & Sykes, Jan (2014). Strategic Planning in Special Libraries and Information Centers. In Succession Planning and Implementation in Libraries: Practices and Resources Deards, Kiyomi D. and Springs, Gene R.(Eds.) (pp. 153-179). Hershey, PA: Information Science Reference, an imprint of IGI Global.

Articles:

• Leveraging, Locating and Retrieving Content: the ROI of Taxonomy by Beth Maser and Jan Sykes. August 6, 2012.
• Dow Jones Factiva Institute. Series of articles, guidelines and customizable checklists designed for information and knowledge professionals to use in their work. Topics published in 2011 and 2012 include:
  • Content Curation [215kb PDF]
  • Effective Communications for Knowledge Professionals [215kb PDF]
  • Information Needs Assessments [207kb PDF]
  • Developing a Mobile Content Strategy [209kb PDF]
  • Risk Analysis: Opportunities for Knowledge Professionals [211kb PDF]
  • Strategic Plans for Managing Information & Knowledge Resources [211kb PDF]
• Engaging as Partners in Patient Safety: The Experience of Librarians by Lorri Zipperer and Jan Sykes, Patient Safety and Quality Healthcare, March/April 2009, p. 28-33 [1.33mb PDF]
• The Role of Librarians in Patient Safety: Gaps and Strengths in the Current Culture by Lorri Zipperer and Jan Sykes. Journal of the Medical Library Association Vol. 92, No. 4, October 2004, p. 498 [460kb PDF]
• Looking Toward 2010: The Content Aggregator World Spins Even Faster! by Jan Sykes, published as preface to The Examiner Guide to News and Financial Information Aggregation Solutions, Examiner Consulting. September 2004 [151kb PDF]
• Value as Calculation and Value as Contribution to the Organization by Jan Sykes. Information Outlook Vol. 7, No. 3, March 2003, p. 11-13 [122kb PDF]
• Measuring Our Value So We Can Market It by Jan Sykes. Information Outlook Vol. 5, No. 3, March 2001, p. 15