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Articles:
  • Engaging as Partners in Patient Safety: The Experience of Librarians. by Lorri Zipperer and Jan Sykes, Patient Safety and Quality Healthcare, March/April 2009, p. 28-33 www.4info-management.com/PatientSafety-ZippererSykes.pdf

  • The Role of Librarians in Patient Safety: Gaps and Strengths in the Current Culture by Lorri Zipperer and Jan Sykes. Journal of the Medical Library Association Vol. 92, No. 4, October 2004, p. 498 www.ncbi.nlm.nih.gov/pmc/articles/PMC521523/pdf/i0025-7338-092-04-0498.pdf

  • Looking Toward 2010: The Content Aggregator World Spins Even Faster! by Jan Sykes, published as preface to The Examiner Guide to News and Financial Information Aggregation Solutions, Examiner Consulting. September 2004 www.4info-management.com/Future-info_industry.pdf

  • Value as Calculation and Value as Contribution to the Organization by Jan Sykes. Information Outlook Vol. 7, No. 3, March 2003, p. 11-13
    www.4info-management.com/pdf/Value_article.pdf

  • Measuring Our Value So We Can Market It by Jan Sykes. Information Outlook Vol. 5, No. 3, March 2001, p. 15

  • Calculating Return on Investment for Information Purchases by Jan Sykes (courtesy of Factiva) SLA-Europe Newsletter, (Summer 2000)

  • Global Study of Information Professionals: Emerging Issues and Trends. A White Paper from Factiva, a Dow Jones and Reuters Company by Jan Sykes and Richard Fletcher. SLA-Europe Newsletter (Autumn-Winter 2000)

  • Conducting Information Needs Assessments chapter in Handbook of Information Management, 8th Edition, Edited by Alison Scammell, June 2001 (published by Aslib, The Association for Information Management, Staple Hall, Stone House Court, London EC3A 7PB, UK).
White Papers:

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